Working Towards a BDI‑Agent Based on Personality Traits to Improve Normative Conflicts Solution

Norms exist to avoid and solve conflicts, make agreements, reduce complexity, and in general to achieve a desirable social order. However, norms eventually can be conflicting — for example, when there is a norm that prohibits an agent to perform a particular action and another norm that obligates the same agent to perform the same action at the same period of time. The agent’ decision about which norms to fulfill can be defined based on rewards, punishments and agent goals. Sometimes, this balance will not be enough to allow the agent to make the best decision. In this context, this paper introduces an approach that considers the agent’s personality traits in order to improve the solving process of normative conflicts.